Terms of service
OVERVIEW
Welcome to Carpathian Fields. The terms “we”, “us” and “our” refer to Carpathian Fields, operated by Carpathian Fields Ltd. Carpathian Fields operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Carpathian Fields is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years old or the age of majority in your jurisdiction, and that you have legal capacity to enter into binding contracts.
To use the Services, including browsing our store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products as accurately as possible. However, colours, textures, or appearance may vary depending on your device and screen settings.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities sold on a case-by-case basis.
Our products are food items intended for normal consumption. Customers are responsible for reviewing ingredient and allergen information prior to consumption. If you have allergies, intolerances, or specific dietary requirements, please contact us before ordering.
We do not guarantee that the appearance, taste, or quality of any product will meet individual expectations.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is accepted only once payment has been successfully processed and an order confirmation has been issued.
Please review your order carefully before submitting, as we may be unable to accommodate cancellations or changes once an order has been accepted, subject to your statutory rights. If an order is cancelled or modified, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy.
You represent and warrant that purchases are for personal or household use only and not for resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
All prices are subject to change without notice. The price charged will be the price shown at checkout at the time the order is placed.
Prices do not include delivery charges or applicable taxes unless stated otherwise. Promotional pricing may be governed by additional terms which will take precedence in case of conflict.
You agree to provide accurate and complete billing and payment information and to promptly update your details if they change.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs processing, or events beyond our control.
Risk of loss passes to you when the products are delivered to the address provided in your order.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, designs, and software, is owned by or licensed to Carpathian Fields and is protected by UK and international intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or exploit any part of the Services without our prior written consent.
Carpathian Fields and all related names, logos, and branding are trademarks of Carpathian Fields Ltd. Shopify is a trademark of Shopify Inc.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We are not liable for your use of optional third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Carpathian Fields is powered by Shopify. However, all sales and purchases are made directly with Carpathian Fields Ltd. Shopify is not responsible for any aspect of transactions between you and Carpathian Fields. You expressly release Shopify and its affiliates from any claims arising from your purchases.
SECTION 10 – PRIVACY POLICY
Your personal information is processed in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to such processing.
SECTION 11 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us a perpetual, royalty-free licence to use such content for any lawful purpose. We are under no obligation to compensate or respond to feedback.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws or regulations, infringe intellectual property rights, transmit malicious code, or engage in harmful or abusive conduct. We reserve the right to terminate access for violations.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.
Nothing in these Terms affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Carpathian Fields shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Carpathian Fields, Shopify, and their affiliates against claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is held unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede all prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them without restriction.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Carpathian Fields Ltd
Trading name: Carpathian Fields
Unit 8, The Calvert Centre
Rownest Wood Lane
Woodmancott
Winchester, Hampshire
SO21 3BN
United Kingdom
📧 orders@carpathianfields.co.uk
📞 01962 656336
🏢 Company Registration Number: 15428122
💷 VAT Number: GB497225752