FAQs
1. Do you add sugar or any other ingredients?
No. Our products contain fruit only. Any sugar present is naturally occurring in fruit.
2. Are your products suitable for vegetarians and vegans?
Yes. All products are suitable for vegetarians and vegans.
3. Do your products contain allergens?
Allergen information is provided on each individual product description and packaging. Please refer to the product specifications for the most accurate and up-to-date information.
4. Where are your products made?
Our products are packed in the UK. The country of origin of the fruit is provided on each individual product description and packaging.
5. How long do your products last?
Freeze-dried fruit has a naturally long shelf life. Each product is marked with a best-before date on the packaging, which should always be checked.
6. How do you ship your products?
Orders are shipped from the UK. Dispatch times and delivery details are provided at checkout.
7. What if there is an issue with my order?
If your order arrives damaged, incomplete, or incorrect, please contact us at hello@carpathianfields.co.uk and we will assist you.
8. Can I return a product?
Returns and refunds are handled in line with our Returns Policy. Please refer to the full policy for eligibility and instructions.